Warranties & Accessibility
WARRANTY POLICY
UGETMORE SOLUTIONS provides warranties for select products, per the Consumer Protection Act, 2008.
- Coverage:
- Tech accessories/hardware: 6–12 months warranty (depending on the brand) for manufacturing defects.
- Furniture: 1–5 year warranty (depending on the item) for structural defects (excludes wear and tear).
- Stationery and groceries: No warranty unless faulty upon delivery.
- Branded merchandise: No warranty unless faulty/incorrect.
- Claims: Report defects within 7 days via sales@ugetmoresolutions.com, with order details and photos. Approved claims result in repair, replacement, or refund within 14 working days.
- Exclusions: Damage from misuse, unauthorised repairs, or normal wear.
- Shipping: UGETMORE SOLUTIONS covers return shipping for valid claims.
ACCESSIBILITY POLICY
UGETMORE SOLUTIONS is committed to making www.ugetmoresolutions.com accessible, per South African equality laws.
- Features: Supports screen readers, keyboard navigation, and high-contrast modes.
- Feedback: Report accessibility issues to sales@ugetmoresolutions.com for resolution within 10 working days.
- Commitment: We aim to meet Web Content Accessibility Guidelines (WCAG) 2.1.